Repair Service
What can be repaired
At the studio in Sankt Hans Gade, repairs are carried out primarily on our own designs. These can include seams that have come undone, re-attaching ties that have fallen off duvet covers, hooks that have come off, and more.
By having your product repaired instead of buying new or discarding it, you help reduce overconsumption and conserve resources.
NB!
Only clean items can be repaired. If you send dirty/unwashed products, they will be returned at your expense.
Please read the full guide on this page before purchasing repair units below.
Before purchasing a repair:
1. Assessment of task and price estimate:
Send an e-mail to info@rosenbergcph.dk with photos and a detailed description of what you would like to have repaired. Some damages may not be repairable.
A repair unit costs DKK 50, and along with the answer to your e-mail inquiry, you will be informed of how many units your repair requires. The units are only purchased afterwards on this page.
For example, sewing on one sewn tie on a duvet cover costs 1 unit. (a duvet cover has three sets of ties at the foot end) If the ties are missing, and new ties need to be sewn, one tie including sewing costs 2 units.
How to buy repair:
2. Purchase the repair:
Once you have received a reply to your repair inquiry, you are ready to purchase the repair below. Select the number of repair units you have been informed about.
3. Send or deliver the product:
You can then either send the product or deliver it in person to the studio. Personal delivery day and time must always be arranged in advance via e-mail.
4. Pick up or receive finished repair:
When the repair is finished, you can either pick it up in person at the studio by appointment, or have it sent for a shipping fee of DKK 39 to a parcel shop, or DKK 59 for home delivery.
Featured product
Repair service unit
Please note:
Before purchasing units, please send an email to info@rosenbergcph.dk with photos and a detailed description of what you want repaired.
You will then receive an email with a response as to whether your repair can be completed and information on how many units you need to purchase for the repair.
Only then should you purchase units.
Pickup currently not available