Return for exchange or refund of orders placed between November 8. and December 20. 2024, can be made until January 3. 2025.

Exchange to other items or to a gift card for later user. Refund can only be made to the credit card used to pay for the order.

Free giftwrapping of your Christmas presents.

As most designs in the collection are sewn according to orders up to one weeks production time can be added to your order. Please place orders no later than the below dates to be sure to receive them before Christmas – these dates include one weeks production time:

Denmark: Thursday December 12. at 12 midday. (shipping no later than December 20.)

International: Wednesday December 4. at 9am (shipping no later than December 11.)

Read more about Returns and Refunds here

Happy holiday shopping!

We ship within 1-3 business days. But please be aware if your order contains items that are sewn according to order – then additional production time will be added.

From shipping,  expect transit time to be:

Within Denmark: 1-3 business days
To EU countries: 1-6 business days
The World outside The European Union: 5-10 business days

GLS handles all shipments.

Orders delivered in Denmark are as default sent as collect shipments, meaning you have to collect your order at a parcel shop. If you want home delivery please write this during checkout. Please also let us know if you want us to send to a preferred GLS parcel shop.

If you do not have a preferred parcel shop or box – we will pick one as close to the shipping address as possible.

We do our best to make sure that shipments reach their destination on time, but delays can happen due to factors outside of our control.

General Return, Exchange & Refund Rules (Christmas terms applies from November 8. – December 20. see above)
If for any reason you are not entirely satisfied with your purchase, you can return one or more items from your order within 14 days from delivery. Please always notify us in an email before you return your order.

You can buy a return shipping label from us, click here
Return from Denmark at 49 DKK
Return from Sweden, Finland, Belgium, Netherlands, France at 149 DKK

Please note that only unused items in original packaging are accepted for exchange and refund. If an item has been in use or if the packaging is damaged or missing, a return or exchange is not immediately possible. Return from parcelshop or box because the order is not picked up within the time period will be charged 49 DKK to cover the return shipment, and will be deducted from your order when we refund your payment.